Support Home

Welcome to the WebHostingBuzz Support Area

We offer a number of ways in which you can get help for your hosting plan from us. Please read through carefully and select the most appropriate option before getting in touch. This will allow us to deal with your request quickly and efficiently.

Documentation & User Guides

Our comprehensive documentation and user guides are presented in a wiki format. Please read these before contacting support as answers to many common questions can be found here.

Video Tutorials

Our video tutorials offer an easy way to learn about the advanced features your hosting account comes with. We recommend you watch them all.

Helpdesk & Support Center

Our helpdesk is the primary place to request support for sales, billing and technical issues. Note – the login is separate to your hosting account and if you are a new user, you will need to register.

What's it for?
All types of support (sales, billing, technical)

How long do I have to wait for a reply?
Technical support is 24x7 and you can expect a reply in under 90 minutes. Sales and billing support is Monday-Saturday, 8am-8pm EST.

Billing & Payment Center

Our Billing system will help you to view your orders and clear the invoices on time.

Live Chat Support

Our live chat is available 24x7 to help with basic sales, billing and technical inquiries.

What's it for?
Simple sales, billing and technical inquiries. More complicated requests should through the helpdesk.

Telephone Support

UK: +44 (0) 870 8610016

Our telephone support is available 24x7.

What's it for?
Simple sales, billing and technical inquiries. More complicated requests should go through the helpdesk.